- What's the difference between Pro, Business and Self-hosted?
- Pro covers one market (China or global) with 10 user seats, 10 social accounts and 1 TB of cloud storage. Business runs China and global markets side by side with 50 seats and 50 social accounts, keeps footage on your premises, and adds multi-team organization, role-based permissions, revenue analytics and team productivity analytics. Self-hosted is a perpetual license with 200 seats and 200 social accounts; accounts and user data stay on your premises too, with multi-brand management, white-labeling and integrations with your existing systems.
- Is self-serve TikTok to Amazon included in the plans?
- No. It's a separate add-on with monthly, quarterly or annual billing. There's no commission and no minimum ad spend. Creative isn't included but can be added.
- Can we run Brigo on our own servers?
- Yes, with the Self-hosted plan. Accounts, user data and footage all stay on your premises, so raw footage never leaves your network. Annual maintenance starts in year two.
- Do you offer onboarding and training?
- Pro includes remote onboarding and a dedicated support group. Business adds on-site training and deployment. Self-hosted adds premium maintenance with on-site checkups and priority response.
- How are growth services priced?
- A monthly fee plus commission on the sales we bring in, quoted on your sales channels and ad budget. Your first month is a trial with no setup fee and no commission.
- How do I get a quote?
- Book a demo and tell us your team size and the markets you sell in. We'll send a quote along with contract and payment terms. Software plans are billed annually.